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Jan 19-24, 2025

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Hey Eric, Kristel, & team! πŸ‘‹

Weekly Performance Update

πŸ“ˆ Key Highlights

  • Recovered from last week's dip in purchases
  • Successfully expanded into US/CA markets
  • Budget maintained at $3,000 (as agreed with Eric and Nick)

US & Canada Market Performance

  • Started generating leads from US/CA audiences
  • CPM holding stable below $15 (note that it's previously ~$40)
  • Higher CPL expected but offset by improved lead quality

Budget Allocation & Strategy

Sales/Conversion Campaigns: 40% of budget
  • Focus: Converting urgent users into customers
  • Dedicated to driving immediate sales
Prospecting/Lead Gen: 60% of budget
  • Focus: New audience acquisition
  • Building awareness with new prospects
  • Higher funnel activities

Campaign Structure Explanation

  • Overall ROAS includes both prospecting and conversion campaigns
  • Sales ROAS specifically tracks conversion-focused campaigns
Expect temporary lower lead volume but higher quality as we:
  • Tighten targeting parameters
  • Expand into premium US/CA markets
Have a great weekend! 🎯
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Jan 10-18, 2025

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Hello team, quick updates on the ads πŸ‘‹

US & Canada Audience Performance 🎯

  • Started testing US and Canadian audiences this week
  • CPM is stable at $17 per 1000 views - better than December's rates
  • These markets now make up 83% of our prospecting ads (Which is why it affected overall results)
  • Cost per purchase is higher, but expected for these markets
  • Potentially higher quality leads since US agencies are your main target
  • Conversion campaigns currently at 1X ROAS

Budget & Creatives πŸ’°

  • Haven't increased budget yet, but planning to soon to accelerate US/CA testing
  • New ad creatives are now live
  • More creatives in development

Landing Page Updates 🎨

  • Working on new copy and design for your 50% off page
  • We usually charge $950 for landing pages, but covering this for you to optimize your funnel
  • Once completed and approved, your team just needs to implement it

Technical Updates: Conversion API πŸ”§

  • Current challenge: Target Media owns the pixel
  • Meta doesn't allow pixel transfers
  • Solution: Create a new pixel under your ownership and start training it
  • Will take about 180 days to reach full effectiveness
  • We'll need to continue using the old pixel since you've spent much resources training it already
  • Target Media needs to keep old pixel running meanwhile
  • Current attribution quality score is strong (7-8/10)
  • You shouldn't worry about attribution right now due to the high quality score

Action Items Needed βœ…

Could you help us check:
  • How many times has PAYGO50 been used in the last 2 weeks?
  • What other discount codes are currently active?
  • Their respective discount rates
  • Can we get a 100% off code for internal testing? This will help us:
  • Verify current tracking setup
  • Identify potential improvements
  • Ensure proper data capture

Recommendations πŸ’‘

  • Consider monitoring and improving email marketing for backend nurturing and conversion
Thank you and have a good weekend!

Jan 5-10, 2025

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Hello team πŸ‘‹

Quick Campaign Updates

Key Metrics πŸ“Š

  • Lead Cost: $3 (stable for 3 weeks)
  • Weekly Purchases: 20 (↑400% from 4 last week)
  • Conversion Ad ROAS: 2.47x
  • Overall ROAS: 0.97x

Budget Allocation πŸ’°

  • 60-70% Prospecting (top of funnel)
  • 30-40% Conversion campaigns

Performance Analysis πŸ“ˆ

  1. Current conversions are results from previous weeks' prospecting efforts
  1. High prospecting allocation explains lower overall ROAS
  1. Strong conversion ROAS (2.47x) indicates improving funnel

Upcoming Market Expansion 🌎

  • Planning to expand into US and Canada markets
  • Delayed from December due to high CPM rates
  • January CPM rates have normalized, making it optimal timing
  • Initial testing phase may temporarily impact overall metrics
  • Long-term benefit: Access to larger, high-value target audience

Recommendations ✨

Increase monthly ad spend from $3K to $5K-$7k to:
  • Enable proper audience testing in US/Canada
  • Maintain current performance in existing markets
  • Scale successful ad creatives
  • Test new creatives

Questions for the team ❓

@⁨~Saket⁩- Would you be able to check how many times the Paygo50 discount code has been used so far. Or not used yet
Also, I'd really appreciate if you could share:
  • What other discount codes we currently have available
  • Their respective discount rates
One more thing - we're looking to do some internal testing to improve the data attribution. Would it be possible to get a 100% off coupon code created for this? This would help us:
  • Check current tracking setup
  • Identify any potential improvements needed
  • Ensure everything is capturing correctly
Thanks in advance for your help!

Dec 28 - Jan 3, 2025

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I’ll share what I have from the past week:
  • Leads: 244
  • Cost per lead: $2.85
  • Purchases: 6
  • Cost per Purchase: $116
  • ROAS: 0.35
Despite having 2 more purchases than the previous week, the ROAS is lower than last week.
This likely means that the value of the purchase dropped.
Looking forward to more info and data from Saket and we’ll see how to sync up data with Facebook.

Dec 21-27, 2024

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Leads:
  • 183 to 232
Cost per lead: $3.7 to $2.99
Purchases:
  • 6 to 4
ROAS:
  • 0.7 to 0.89
Thoughts:
  • What’s interesting is that even though there are fewer purchases, the ROAS improved.
  • This means the purchase size likely has increased this past week.
  • It’s interesting to see Meta experimenting with different audiences.
  • Note that user behavior and data for this week and the next will be affected by holidays.
  • In the new year, when the testing period is over, we can consider increasing ad budget to increase no. of leads and purchases.
I’ll check with the ad team to see if we’re in the right stage for that.
Cheers, and happy holidays :)

Dec 14-20, 2024

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Hi Eric, Kristel, and team,
Good news for this week’s update.
1/ The work on the landing page has paid off.
Conversion rate improved from ~2 to ~3%
1% might not seem much.
But it results in an increase of 40.7% in leads
From 130 to 183 leads.
The power of a conversion-optimized landing page πŸš€
2/ Improvement in purchase & ROAS data.
Purchases: 4 to 6
ROAS: 0.54x to 0.7x
3/ Improve in Cost per action (CPA)
Cost per lead: $9.4 to $3.7
Cost per purchase: $178 to $113
Note that we're in the testing phase, so Meta will show ads to different groups to find the best match. Some groups won't get good results - that's normal and helps Meta learn who to target. It's just part of how Facebook ads work.
Happy weekend!

Dec 7-13, 2014

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Hello everyone, weekly updates are here.
Some noteworthy data:
  • We started the website retargeting ads which diluted the click-through rate numbers.
That said:
  • Ad spend doubled, but we get 5x more leads.
  • Cost per lead drops from $20 to about $9
  • 4 purchase.
  • 0.54X ROAS.
Promising numbers. Meta is learning our target audience better this week.
Kristel just sent over the new upsell page. We'll see how to use it next week without disrupting the learning phase.
Thank you and have a great weekend!

Dec 2-6, 2014

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Hey everyone, hope you're having a good weekend! I wanted to share our weekly update on your ad campaigns and some key insights we've gathered.
First, some good news. Our click-through rates are performing above the industry average for B2B SaaS (which typically sits between 0.8-1.5%).
People like Scrubby, and our ads connect with them.
We're still in the testing phase, but the initial data gives us a good picture of what's working and where we can improve.
Recommendations
How to boost our overall conversion rates:
1.⁠ ⁠The landing page needs some improvements. Our conversion rates are below the benchmark, even though our offer is strong.
Remember those landing page suggestions we sent over in October? They're still relevant and could make a difference. Here's the link for reference: https://boardmix.com/app/share/CAE.CLK2CyABKhAxMUHO_3uLBpfMYtB-_mEEMAVAAQ/M97OVa
2.⁠ ⁠We initially suggested, and still recommend,* moving the upsell flow to a separate page instead of using a popup.*
Most visitors are meeting Scrubby for the first time, so they need more convincing content to make an extra purchase. A good sales page with persuasive writing could really help.
3.⁠ ⁠We also recommend looking into email data to identify opportunities.
Note: You may have seen higher ad costs over the past two weeks. This is because of the BFCM season, but we expect them to go back to normal soon.
  • As you suggested, we've shifted our focus to Tier 1 countries only. *We'll monitor how this change affects performance.
We'll keep monitoring & optimizing the ads next week. Feel free to share more insights and information.
Let me know if you have any questions. Have a great weekend! πŸ™Œ
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While some changes have been made, most of the key recommendations from our October audit haven't been implemented yet.
But I understand. Our key job here is to manage the FB ads and drive relevant traffic to your funnels. We do our best to achieve that.
And so these additional feedback related to landing pages and conversion are for your reference. Your marketing experts can use them as they see fit to improve the funnel. We understand you have your own strategies and priorities, and we respect your decisions on implementing changes.
What the data shows last week is that the current landing page still has room for improvement.
It might be beneficial for your team to revisit our suggestions and consider how they could enhance your funnel's performance. We've also provided several ideas and feedback along the way in email and this WhatsApp chat.
The initial plan for the upsell is to have it on a separate page. I mapped out the funnel live during the call using the boardmix whiteboard: (https://boardmix.com/app/share/CAE.CLK2CyABKhAxMUHO_3uLBpfMYtB-_mEEMAVAAQ/M97OVa)
You can find it below the "customer journey"
In this WhatsApp conversation, I've also pointed out several times that the upsell should be on a separate page, not a pop-up.
While I understand the popup was implemented for speed, the current conversion data reveals why it isn't ideal.
New visitors who've just discovered Scrubby need more convincing content before making an additional purchase. The original plan for a dedicated page with strong sales copy can help address this.
On our end, we're continuing to deliver high-quality traffic - the above-average click-through rates show that people are interested in Scrubby. Our job is to keep optimizing these ads to bring you the best possible leads.
We just want to make sure that once they land on your page, they have the best chance of converting.
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